Welcome to the Ship Plus Cell Plus FAQ section. Here, we’ve compiled answers to some common questions about our services and how we operate. If you have a question that isn’t addressed here, please don’t hesitate to contact us for further assistance.

1. What services does Ship Plus Cell Plus offer?

  • Ship Plus Cell Plus is a DHL Authorized Service Point that offers a range of services, we provide global Freight services DHL pickup and drop-off, shredding, freight and packaging, USPS services, virtual mailbox, T-Mobile, AT&T, and Verizon services, data recovery, utility bill payment, internet services, and mobile phone repair and Smart home services. Please check our website or contact us for the most up-to-date list of services and availability.

2. What are your business hours?

  • Our regular business hours are as follows:
    • Monday to Thursday: 10:00 am – 6:00 pm
    • Friday: 10:00 am – 12:30 pm (Re-Open 3:00 pm – 6:00 pm)
    • Saturday: 10:00 am – 2:00 pm
  • Please note that our business hours may vary, so it’s a good idea to check our website or contact us for the latest information.

3. Can I shred all types of documents at Ship Plus Cell Plus?

  • You can shred various types of documents with us, including all paper (including staples and paper clips), medical information, anything with personal, identifiable information, bank/tax statements, and manila folders. However, there are some items we cannot shred, such as wet documents, hanging files, expanding folders, binder clips, cardboard, 3-ring binders, glass/aluminum/toner, metal/wooden objects, trash, batteries, and hardcover books. Please ensure your documents adhere to our shredding guidelines.

4. How can I contact Ship Plus Cell Plus?

  • You can reach us through the following contact methods:
    • Address: 21534 Devonshire St #1, Chatsworth, CA 91311, United States
    • Email: cell4plus@gmail.com
    • Phone: +1 818-718-0292

5. Do you offer international shipping services?

  • Yes, as a DHL Authorized Service Point, we provide swift global shipping services. Whether you need to send documents or packages internationally, we can assist you in arranging the shipment.

6. What payment methods do you accept?

  • We accept various payment methods, including credit cards and other forms of electronic payment. Please contact us or visit our store for detailed information about payment options.

7. Can I track my shipment online?

  • Yes, you can typically track your DHL shipments online using the tracking number provided to you. If you have any questions or need assistance with tracking, feel free to contact us.

8. How do I sign up for a virtual mailbox service?

  • To sign up for a virtual mailbox service, please visit our store or contact us directly. We will guide you through the registration process and provide you with the necessary information.